Is there parking at C3 Wellness Spa and are there stairs?

Parking is in the covered Stanhope garage and it is free. Pull a ticket on the way in and the front desk validates it. C3 Wellness Spa is on the ground floor, Suite 124, with no stairs between the entrance and the treatment room.

C3 Wellness Spa

(919) 616-7868 Book

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Where Raleigh goes to stop hurting.

Licensed physical therapy and massage for people who have been managing something for a while. North Carolina lets you see a physical therapist with no referral from anyone. Your Medicare, AARP, Blue Cross or VA plan is billed directly. Ground floor, no stairs, and your parking is validated at the desk.

Call (919) 616-7868 What Medicare covers

The benefits check is free and takes about ten minutes. You owe nothing if the answer is nothing.

The short version

You do not need a referral, and you may not need to pay.

North Carolina has unrestricted direct access to physical therapy. No referral from a doctor, no cap on visits, no time limit. You can ring on a Monday and be assessed the same week.

Medicare covers physical therapy when it is medically necessary, and there is no longer an annual dollar cap on it. AARP plans sit alongside Medicare and both are billed directly. If your plan covers the visit, you pay a copay rather than the posted price.

The other half of this is simpler. Massage here is done by North Carolina Licensed Massage and Bodywork Therapists in private rooms, and it is priced so that coming once a month is a normal thing to do rather than a treat.

Paying for it

What your plan is likely to cover.

Coverage always depends on your specific plan. This is the general shape of it, and yours gets checked free before you book anything.

What Medicare and related plans cover at C3 Wellness Spa
Treatment	Typically covered?	What that means
Physical therapy	Yes	Medically necessary PT is covered by Medicare with no annual dollar cap. You pay a copay or coinsurance
Massage therapy	Sometimes	Covered on some plans when it is part of a documented treatment plan. Otherwise it is a self-pay service
Acupuncture	Yes, for low back pain	Medicare covers acupuncture for chronic low back pain, up to twelve visits in ninety days, plus eight more if you are improving, capped at twenty a year
Facials, waxing, salt booth	No	Wellness services, paid for on the day

Acupuncture is opening shortly. A North Carolina Licensed Acupuncturist is being hired now. If chronic low back pain is the reason you are reading this, call and your name goes on the list for the week it opens.

Plans billed directly: Aetna, AARP, Blue Cross Blue Shield, Cigna, Medicare, UnitedHealthcare and VA Community Care. Your HSA or FSA card works here too, and physical therapy and acupuncture qualify without any extra paperwork.

Check my benefits How the billing works

Treatment room at C3 Wellness Spa, ground floor, 3001 Hillsborough Street, Raleigh

Getting in, and getting out

Ground floor, no stairs, and your parking is free.

The practical things, because they are usually what decides whether you come at all.

We are on the ground floor, Suite 124. There are no stairs between the door and the treatment room.
Parking is free. Pull a ticket in the Stanhope garage, bring it to the front desk, and it is validated while you are in your appointment. You pay nothing.
The garage is covered, so you are not walking through weather to get to the car.
Appointments run until 8pm on weeknights, and we are open seven days, so a family member can bring you outside working hours.
Say at booking if you need extra time to get on and off the table, or if lying face-down is difficult. Both are common and both are easy to work around.

What people your age actually book

Mostly one of five things.

None of this is a diagnosis. It is simply what people describe at the front desk.

A back or a hip that has been going on for years. That is the physical therapy conversation, and it is the one your plan is most likely to cover.
Stiffness first thing in the morning. Gentle massage and assisted stretching, booked regularly rather than once.
Recovery after surgery. A knee, a hip, a shoulder. Bring whatever your surgeon told you and your treatment is built inside it.
Swelling in the legs or after treatment. Lymphatic drainage massage, sixty minutes, and you will be told plainly if it is the wrong tool.
Sleep, and a head that will not switch off. Craniosacral therapy is very light and very quiet. So is fifteen minutes in the salt booth for $15.

If you are on blood thinners, have had a recent fall, are managing a heart condition, or have osteoporosis, say so when you book. It changes the pressure and the positions used, and it is far better said on the phone than discovered on the table.

If you are paying yourself

The prices, with nothing hidden.

These are the everyday rates. Your first massage or facial with us is $85, or the menu price if that is lower.

Self-pay prices at C3 Wellness Spa in Raleigh
Treatment	Length	Price
First visit, massage or facial	60 min	$85
Swedish massage	60 min	$110
Lymphatic drainage massage	60 min	$110
Craniosacral therapy	60 min	$125
Physical therapy, self-pay	30 min	$60
Physical therapy, insured	per visit	your copay
Salt & Sound Booth	15 min	$15

Coming monthly is cheaper than coming occasionally. The Platinum membership is $80 a month and includes a 60-minute treatment, which is $30 less than paying on the day.

See the memberships

For residences and groups

If you are organising this for a community.

Several retirement and independent living communities sit a short drive away, including Morningside of Raleigh on Dixie Trail. An activities director can arrange this in one conversation rather than twenty separate phone calls.

What that usually looks like:

A standing weekly or fortnightly slot, so residents book into a time that is already held.
Group visits arranged around transport, with the salt booth at $15 as an easy first outing.
Someone coming to your community to explain what physical therapy covers and what direct access means, at no cost.

Ring (919) 616-7868 and ask for the front desk. It is a five minute conversation.

Call about a group Group bookings

Before you ring

The questions we get most often.

Do I need a referral from my doctor?

No. North Carolina has unrestricted direct access, so you can see a licensed physical therapist without a referral from anyone, with no visit cap and no time limit. Your insurance may still want paperwork, which is a separate question, and you will be told exactly what yours needs.

Does Medicare cover physical therapy?

Yes, when it is medically necessary. The old annual dollar cap no longer applies. You pay a copay or coinsurance rather than the self-pay rate. Ring with your plan details and the check costs nothing.

Does Medicare cover acupuncture?

Yes, for chronic low back pain: up to twelve visits in ninety days, plus eight more if you are improving, capped at twenty a year. Acupuncture is not open at C3 Wellness Spa yet because we are still hiring a licensed acupuncturist. Call and we will add you to the list.

Is there parking, and is it a walk?

Parking is in the covered Stanhope garage and it is free. Pull a ticket on the way in, hand it to the front desk, and C3 Wellness Spa validates it. We are on the ground floor, Suite 124, with no stairs between the entrance and the treatment room.

I have not had a massage before. Is it uncomfortable?

It should not be. You stay draped the whole time and only the area being worked on is uncovered. Pressure is set by you, not by the therapist, and saying it is too much is normal and expected. Mention any condition, medication or recent surgery at booking and the session is set up around it.

Can my daughter or son book it for me?

Yes. They can book by phone on (919) 616-7868 or buy a gift card online. Just say at booking who the appointment is for, so the health details come from the right person.

One phone call. The check is free.

No referral needed. Medicare, AARP, Blue Cross and VA billed directly. Ground floor, free validated parking, open until eight on weeknights.

Call (919) 616-7868 How the billing works