C3 Wellness Spa
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Book a time in Raleigh, the calendar is right here.
Pick your treatment, pick a slot, pay and you are done. Policies are below the calendar, where they belong.
C3 Wellness Spa
Home › Book
Pick your treatment, pick a slot, pay and you are done. Policies are below the calendar, where they belong.
On the day
Those 10 minutes cover your paperwork, getting changed and a short talk with your therapist. Your booked hour then stays a full hour of treatment.
If you are running late, the appointment still ends at its scheduled time, because the next person is booked in behind you. You get the time that is left in the session.
Bring one person to the waiting room at most. Anyone else needs their own appointment, and the room is small enough that it makes a difference.
Paying
The calendar takes payment when you reserve the slot, so there is nothing to settle at the desk afterwards. That is what holds the time for you.
A card fee of 3.5% applies to credit and debit payments. Cash is exempt, so paying cash in the spa avoids it. Here is where it does and does not apply:
HSA and FSA cards are accepted. If your treatment is going through insurance, have your benefits checked on the insurance page before you book anything.
Changing plans
| What happens | What you pay |
|---|---|
| Cancelled with 24 hours notice or more | no charge |
| Cancelled inside 24 hours | see note below |
| No show | full value of the service |
| More than 15 minutes late | full cash value, no insurance billing |
Cancel or move your appointment at least 24 hours ahead and nothing is charged. Inside that window the slot is usually too late to fill, so call (919) 616-7868 rather than letting it lapse.
Arriving more than 15 minutes late counts as a missed appointment. It is charged at the full cash value of the service and it cannot be billed to insurance, because the visit did not happen.
Couples massage
A couples massage needs two therapists free in the same room at the same time, which the online calendar cannot work out on its own. So it is done by voice.
Call (919) 616-7868 and say which day suits you. The front desk will find a slot where two therapists overlap, usually within a few days for a weekday and further out for a Saturday.
Rather not book online
Call (919) 616-7868 if you would rather talk it through, if you are not sure which treatment fits, or if you want a service that is not showing in the calendar above.
The spa is at 3001 Hillsborough Street, Suite 124, Raleigh NC 27607, on the ground floor of the Stanhope building. Weekdays run 8am to 8pm, Saturday 9am to 6pm and Sunday 12pm to 6pm.
Your first massage or facial is $85 or less, open until eight on weeknights, on Hillsborough Street, with free validated parking.
